FREQUENTLY ASKED QUESTIONS
We accept returns within 14 days of receiving your order. Items must be unworn, unwashed, and in their original condition with all tags attached. To start a return, contact our customer service team with your order number and reason for return. Please note that we currently only accept returns within the country.
To initiate a return, simply contact our customer service team with your order number and the reason for the return. We’ll guide you through the process and provide instructions on how to send your item back to us.
At this time, we do not offer direct exchanges. If you need a different size or style, please return the original item for a refund and place a new order.
Once we receive and inspect your returned item, we’ll process your refund to the original payment method. Please allow up to 7 business days for the refund to appear in your account.
CONTACT US FOR ANY QUESTIONS
We invite you to connect with us. For inquiries, feedback, or to simply say hello, please reach out via email at hello@tallgirlsco.com or by completing the form below. Our dedicated team is here to assist you and will respond promptly. We look forward to hearing from you.